Returns & Exchanges
At the Official DC Shop, we want you to be 100% satisfied with your superhero gear, which is why we offer a 30-day return policy for most items in original, unworn condition. Please note that certain exclusive collectibles and custom-made products may be subject to final sale restrictions.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select the reason for your return and download the prepaid shipping label provided; a small return shipping fee will be deducted from your final refund amount.
Package Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy while we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing